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F4 will make you restart your computer in safe mode. After this, press F4 or F5 when you see a list of options for restart.
We are about to finish, choose Startup Settings. Now that you see this screen, choose Advanced options. Now, you will see another message saying “ Diagnosing your PC”, keep waiting for a little while. After the third interruption, power your computer up without interrupting, and you’ll see a message under the Windows logo saying “ Preparing Automatic Repair”. Turn it on again and interrupt the boot process again in the same way. To do so, hold the power button as soon as you see the Windows logo, right after the computer manufacturer logo. You will have to interrupt the boot process three times in a row. If it is, follow this method to enter safe mode: Is your computer completely frozen and you can’t access the system configuration menu? Jump to the next step by clicking here. Choose Restart to restart you computer now. Open the Boot tab and check the Safe mode checkbox, minimal and click OK. Type system configuration and then choose System Configuration. Restart your computer in safe mode from System Configuration The troubleshooter actually should do this automatically, but for some reason, it fails sometimes… This is how you make sure the cache is really cleared. Now let’s clear your Update cache manually in safe mode!
If needed, choose Try troubleshooting as an administrator.Ģ. Choose Windows Update and click Run the troubleshooter. Type Troubleshoot in start menu and then choose Troubleshoot. Use the update troubleshooter to fix your update settings. Now that you’ve restarted your computer, let’s go through some checks and fixes to make sure the update works next time! 1. It may take sometime after being forced to shut down, don’t worry and wait until it’s completely up. Press the power button one more time to start your computer normally. Press and hold the power button until the computer / laptop is completely shut and then power it on manually. Make sure to be patient before doing this: only if it has been frozen for more than 3 hours, then you are safe to do this and it won’t damage your computer. In this case, you will have to force your computer to shut down and then start it again. Situation 2: You’re stuck with Windows 10 Update (Blue) Screen
Now, jump to the next step by clicking here. If your computer is frozen and you can’t click on the start button, press Ctrl+Alt+Del and then choose the restart from the power option in the bottom right corner. Found that you’re stuck? Restart your computer If there’s a lot of activity that may mean you’re not stuck and some invisible progress is taking place.Ģ. Go to the performance tab and check the activity of CPU, Memory, Disk and Internet connection too. Click More details if you’re not seeing the big panel (see picture). Press Ctrl+Shift+ESC buttons and the task manager will show up. If nothing changes on your screen for 3 hours then you can now safely assume that your update froze and you have to get out of it.Īnother way to tell if the update is stuck or not is to check if there’s activity in your CPU usage, RAM and network. To do so: That’s why you have to wait around 2 to 3 hours before you know that you’re really stuck. 
Sometimes, you may feel like it’s stuck, but in fact, the update is fixing a few things and you’ll find yourself jumping from 23% to 47% instantly after 30 minutes of waiting.
In this case, your download or installation progress bar is frozen at some point and it’s not moving forward.
How to fix a stuck Windows 10 update Situation 1: You’re stuck with the Windows update progress bar You will need to connect to the internet either via an ethernet cable to the modem/router, or simply by putting a new wifi card in your computer. The update might then simply go through, but if it doesn’t – that could be because your computer needs to be connected to the internet to download a part of the update. Try the solutions below first, but if all else fails, you might have to physically remove your wifi card from the computer. If you’re currently getting your update stuck at 81%, the issue might be compatibility of the newest Windows versions (1803 / 1709) with an old wifi card you have on your computer.
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